Delivery Information

We take care with every delivery so your gift can arrive on the chosen date. Delivery availability and charges depend on the destination and the conditions shown at checkout.

Delivery dates and times

Deliveries take place during local business hours at the destination. Any specific time you request is treated as a preference and cannot be guaranteed. We schedule delivery for the date selected and confirmed for your order, subject to the exceptional circumstances described in our Terms and Conditions.

Same-day delivery

• Monday to Friday: orders completed with confirmed payment by 11:00 a.m. may qualify for same-day delivery.
• Saturday: orders completed with confirmed payment by 9:00 a.m. may qualify for same-day delivery.

These deadlines follow the local time at the delivery destination. Same-day delivery is subject to flower availability and local service and delivery capacity. After these deadlines, please contact us about the next available date.

Sundays and public holidays

We do not offer regular Sunday deliveries. To ask about an exceptional delivery on a Sunday or public holiday, please contact us 3 to 4 business days in advance. Availability depends on the destination and must be confirmed by our team.

Special occasions

During busy periods, including Christmas, Valentine's Day and Mother's Day, please place your order and confirm payment at least 2 business days before your preferred delivery date. Availability may run out earlier, so we recommend ordering ahead.

Address and receiving the gift

Please provide the recipient's name and telephone number, full street address, building number, apartment or unit, neighbourhood, city, state and Brazilian postal code (CEP). Add landmarks and access instructions where needed. We cannot deliver to P.O. boxes or APO military addresses.

If the recipient is unavailable or access is restricted, we will look for a safe receiving arrangement or contact you to discuss the next steps. For questions about your destination or delivery date, email contato@brazilflowershop.com.